DeposZip

• Do I need to endorse the check submitted using DeposZip?
  

  Yes. You must endorse your check with the following information: “For DeposZip Deposit Only” with your signature.

  A "Too Light" error indicates that the back of the check is not endorsed properly. A "Too Dark" error means you may need to adjust your scanner settings for brightness, contrast, and image quality. You can delete this one and rescan the check. Image brightness and size are the most common issues with scanning checks for DeposZip. You should only need to adjust your scanner settings once for the desired image quality.

• Do you have other terms of use or security information?
  

  Please review the following DeposZip Disclosure and Agreement.

• If I select “Delete” from the DeposZip history, does this delete the deposit from my account or just from the history?
  

  Selecting “Delete” from the DeposZip history will delete the deposit item altogether.

• I have scanned my checks for DeposZip and I am receiving an “Amount Not Recognized” error?
  

  The “Amount Not Recognized” error occurs when multiple checks are scanned and the dollar amount of the check cannot be read. Click on the $$ and key in the dollar amount of the checks. Once the dollar amounts have been keyed in, you will be able to submit the deposit.

• In opening DeposZip, I have received a pop-up on my Internet Explorer to install an ActiveX component.
  

  You may simply right click and select “Install.” ActiveX will ensure your scanner will operate properly for using DeposZip.

• Who do I contact if I'm having problems with my scanner?
  

  Consult the User Guide that came with your scanner or contact the manufacturer for assistance troubleshooting. It is important that you have the most recent version of your scanner driver installed on your computer to help ensure it is compatible with DeposZip. We recommend a scanner that is TWAIN compliant. In the meantime, you may also mail the check to the credit union, deposit it at the Teller Line of any branch location, or use Mobile Deposit.

• What is a scanner driver that is needed for DeposZip?
  

  A driver is a program that allows your computer to interact with a particular device. The scanner driver allows DeposZip to interact with your particular scanner make and model. It is important that you have the most recent version of your scanner driver installed on your computer to help ensure it is compatible with DeposZip.

• What types of check deposits are NOT accepted through DeposZip?
  

  1) Any item that is stamped with a "non-negotiable" watermark.
  2) Any item that contains evidence of alteration to the information on the check.
  3) Any item issued by a financial institution in a foreign country. 
  4) Any item that is incomplete.
  5) Any item that is "stale dated"* or "post dated"**.
  6) Savings Bonds.
  7) Third party checks***.
  
  *Stale dated checks are defined as any check that is being negotiated more than six months after the date on the check.
  **Post dated checks are defined as any check that is deposited before the date on the check.
  ***Third party checks are defined as checks that have been transferred by the original payee to a third party by means of an endorsement. 

• Is there a limit to how much I can deposit with DeposZip?
  

  The limits with DeposZip for consumers are: $5,000.00 per day; and a $20,000.00 rolling monthly limit. Limits for businesses are: $20,000.00 per day; and a $100,000.00 rolling monthly limit. If you have additional questions, you can contact us directly at eservices@gscu.org. To help protect your privacy, if you should need to send personal account information, such as your member number or Social Security Number, to the credit union we recommend using our Secure Message Center. 

• I inadvertently selected the wrong account for deposit within DeposZip. What should I do?
  

  You may perform a Transfer within OnLine Banking to move money from one account to another. Login to OnLine Banking, go to Accounts in the top menu, and select Transfer to select the appropriate account to move your funds.

• How quickly will my online deposit actually be posted to my account?
  

  Funds will be deposited into your account within one (1) business days and will follow GSCU's regular funds availability schedule. Please refer to our Funds Availability Disclosure.

• I've scanned and submitted my check online with DeposZip. What do I do with my original check?
  

  You must securely store each original check for a period of ninety (90) days after transmission. After such period expires, you should destroy the original check.

• How do I register for DeposZip?
  

  To register for DeposZip , first login to OnLine Banking then simply click on Online Deposit from the Accounts menu. Complete the registration for your account, and we will send you a confirmation. Selecting one account suffix will register all account suffixes (i.e. savings, checking, money market) with the same member number. Please be sure to read and accept the Remote Deposit Disclosure and Agreement - this also features other terms of use and security information.

• What is DeposZip?
  

  DeposZip® is an online service that allows you to make your check deposits from anywhere you have a secure Internet connection. Just login to OnLine Banking and choose Online Deposit from the Accounts menu options to get started. DeposZip uses the same security and encryption measures we employ with all of our OnLine Banking services. When it comes to our members' deposits, safety is our primary concern.